# PlayMind Labs > Behavioral infrastructure for high-value account retention. Prediction market exchanges and sportsbooks send session events to one REST endpoint and get back a 0-100 stability score, a state, an alert tier, and the top three behavioral drivers behind it. Output routes to the operator's account manager, never to the trader. PlayMind Labs, Inc. is based in New York, NY. The company is pre-revenue and has no live platform integrations. The product surfaces a signal and hands it to the operator. It never blocks a trade, never contacts the trader, and never generates a marketing list. The scoring layer sits outside the trade path and fails open. Live scoring returns in one to two seconds, with a 15-minute batch mode. Contact: info@playmindlabs.com ## Docs - [Homepage](https://www.playmindlabs.com/): Positioning, the two markets served, the API request and response shape, the alert routing table, and the backtest result with its caveats. - [Pilot](https://www.playmindlabs.com/pilot): The free 30-day shadow-mode pilot, the day-30 signal report, live activation, and how commercial terms are scoped. - [Security and data handling](https://www.playmindlabs.com/security): Data minimization, fail-open design, SLA, per-operator calibration, and the commitment to no cross-operator data joins. ## Legal - [Terms of Service](https://www.playmindlabs.com/terms): Rules governing use of the API. - [Privacy Policy](https://www.playmindlabs.com/privacy): How data is collected, used, and protected. ## Optional - [Full site content](https://www.playmindlabs.com/llms-full.txt): Everything above expanded into a single file, including the API samples and the sourcing behind every figure. - [Status](https://www.playmindlabs.com/status): Service status.